Privacy Policy
Venny Inc. ("Venny," "we," "us," or "our") provides tools and services to help small business owners prepare for ownership transitions. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website (venny.com) and related services (collectively, the "Platform").
By using the Platform, you agree to the collection and use of information described in this Privacy Policy. If you do not agree, please discontinue use of the Platform.
1. Information We Collect
1.1 Information You Provide Directly
When you register or use the Platform, we may collect:
- Contact information such as your name, email address, phone number, and mailing address
- Business information including company name, industry, and general operating details
- Documents and data you upload or connect to the Platform in connection with your use of our services
- Account credentials and authentication information
- Communications you send to Venny, including support inquiries and feedback
1.2 Information Collected Automatically
When you use the Platform, we automatically collect certain technical and usage data, including:
- Device and browser type, operating system, and IP address
- Pages visited, features accessed, time spent on the Platform, and referring URLs
- Cookies and similar tracking technologies (see Section 5 below)
1.3 Information From Third Parties
We may receive information about you from third-party services you authorize us to connect to in order to facilitate your use of the Platform. Your use of any such third-party service is subject to that service's own terms and privacy policy.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Platform and our services
- Process and analyze information you submit using our proprietary tools and methodologies
- Communicate with you about your account and relevant updates
- Facilitate introductions to third-party service providers where you have requested such connections
- Comply with legal obligations and enforce our Terms of Use
- Detect and prevent fraud, unauthorized access, and other harmful activity
We do not sell your personal information or business data to third parties for their own marketing purposes.
3. How We Share Your Information
We may share your information only in the following circumstances:
3.1 Service Providers
We engage trusted third-party vendors to support Platform operations, including cloud infrastructure, analytics, and customer support. These providers are contractually obligated to protect your data and use it solely to perform services on our behalf.
3.2 Professional Service Providers
If you request an introduction to a third-party service provider through the Platform, we will share relevant information with that provider. We will notify you and obtain your consent before doing so.
3.3 Legal Requirements
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect the rights, property, or safety of Venny, our users, or the public.
3.4 Business Transfers
In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
4. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, access controls, and routine security reviews.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at hello@venny.com.
In the event of a data breach that affects your personal information, we will notify you and any applicable regulatory authorities as required by law.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to maintain session state, analyze usage patterns, and improve Platform performance. You can control cookie preferences through your browser settings; however, disabling certain cookies may limit your ability to use some Platform features.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Documents and data submitted through the Platform are retained only as long as necessary to deliver your requested services or as otherwise required by law.
You may request deletion of your account and associated data by contacting us at hello@venny.com. We will respond within 30 days, subject to any legal retention obligations.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights with respect to your personal information, including the right to access, correct, delete, or restrict processing of your data, or to receive a portable copy. To exercise any of these rights, please contact us at hello@venny.com.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To submit a California privacy request, contact us at hello@venny.com.
8. Children's Privacy
The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of the Platform after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
